quick fixes
- out of checks?
- free comes with 3 checks to start. after that, pro gives you unlimited checks.
- already paid but not seeing pro?
- open the pro screen in the app and tap restore. use the same apple id you bought with.
- want to cancel pro?
- subscriptions are managed in your apple id settings, so cancel there. we can't cancel it for you.
- want your data gone?
- delete your face data from my face, one check from your history, or everything from settings → your account → delete my account. deleting your account can't be undone.
- result looks off?
- results come from an ai model and can be wrong. a clearer, less blurry photo usually helps.
more answers in the faq, plus the privacy policy and terms.